State Farm® Insurance Agent Mike Tustin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KIMBERLY DAWSON
November 12, 2024
"Sabrina is great to deal with."
"Thanks, Kimberly! We agree, Sabrina is great."
nanda kumar konanur
November 12, 2024
"Recently I switched my automobile insurance from Liberty Mutual to State Farm and I find Mike Tustin to be very helpful in providing me various options of coverage with full details very effectively. Sabrina Jones, insurance account representative was very professional and has excellent communication skills especially with new customers."
"Hi, Nanda! Thank you so much for your kind words. That means so much to us. We are very happy and grateful to have you as a new customer. "
Jewell Riffle
November 6, 2024
"I spoke to Sabrina who was great at setting up a policy to fit our needs. She even worked with our pay schedule to start our policy and called us on the day we asked her to call on. Thank you so much Sabrina."
"Hi, Jewell! We really appreciate your business and your kind words about Sabrina. She is awesome!"
Lynda Johnson
November 5, 2024
"Spoke with Sabrina who was so patient and provided all the information I needed that I switched insurance companies even though I had been with the other company for years. I will suggest Sabrina to any of my friends. I could feel her smile through the phone."
"Thank you so much for your kind words, Lynda! Sabrina is always so friendly and pleasant. We are very fortunate to have her on our team. She really appreciates your recommending her. "
Josh Smile
November 4, 2024
"Very happy with the help I got from Sabrina she was very nice an patient with me thanks for the new insurance."
"Thanks, Josh! We really appreciate your business and kind words. "
Ben Fairley
November 1, 2024
"Sabrina was nice and easy to work with . And gave me alot of different options"
"Thank you for your feedback, Ben! We are happy to hear that Sabrina was able to help."
Alex Price
October 23, 2024
"Very easy and super quick. Sabrina was really helpful with the process and it saved me a lot of money!"
"Hi Alex! Thank you for feedback. We are so happy to hear that Sabrina was able to save you money on your insurance."
Della Schrock
September 18, 2024
"Sabrina Jones was friendly, professional, and gave me the best quote for my renters insurance. She made me feel taken care of and valued. 100% would recommend."
"Thanks, Della! We are so happy to hear about your experience with Sabrina. We are glad she was able to help you with renters insurance. "
Kayla Barnett
September 18, 2024
"Start a policy was super easy and Sabrina went above and beyond to get my wife and I the very best rate. We are so grateful ❤️"
"Thank you so much for your kind words! We are so happy to hear that Sabrina was able to get you guys the best rate. "
Erik Fuller
September 3, 2024
"I want to thank Adrianna for all her help! She made switching our Insurance a breeze. She is always extremely nice while answer my many questions! She made it an easy choice to choose State Farm!"
"Thank you for your feedback and kind words, Erik! "
Amanda Freeze
August 30, 2024
"The professionalism that Adrianna had when handling my insurance needs was top notch. The insurance world needs more agents like her. She was kind, patient and answered all my questions with a smile. Would recommend her to anyone!!"
"Hi Amanda! We are happy that your experience with Adrianna was so great. Thank you for your kind words. "
Taylor Lewis
August 30, 2024
"Highly recommend Adrianna. Wonderful job and super helpful always willing to answer any questions!"
"Thank you for your kind words, Taylor. Adrianna is awesome!"
Cordelia Thorne
August 30, 2024
"Highly recommend Adrianna she did a wonderful job and was super helpful!"
"Hi Cordelia! Yes, Adrianna does a wonderful job. We appreciate your feedback!"
Samantha Fuller
August 27, 2024
"I am very pleased with our decision to switch our insurance a few months ago!Adrianna has been exceptionally helpful and kind, turning what could have been a daunting process into a seamless and uplifting experience. The quotes she provided made the choice feel so effortless and right! I recommend Adrianna to anyone looking to make a change in their insurance. she is truly a gem!"
"Hi Samantha! Thank you so much for your kind words. We are so happy to hear that Adrianna was able to help you with your insurance needs. We agree, she really is a gem!"
corey myers
August 27, 2024
"Great insurance over all. Amazing staff Sabrina jones and adriana totally recommend them"
"Hi Corey! Thank you so much for your kind words. We agree, Sabrina and Adrianna are amazing!"
Richard Bowles
August 15, 2024
"Spoke with Sabrina and she was amazing getting me an awesome quote on auto and renters insurance. She is a very sweet girl and very understanding of my needs and was very helpful getting everything worked out. So happy I called and spoke with her ☺️"
"Thank you for your very kind words, Richard! We are so happy to hear that Sabrina was able to help you with your auto and renters insurance. "
Luke Hedrick
August 8, 2024
"Very helpful agency. Sabrina Jones is helping us find the best insurance."
"Thanks, Luke! I am glad that Sabrina is helping you with your insurance needs. "
Amanda Hedrick
August 8, 2024
"I Highly recommend Sabrina Jones. She was very kind and helpful. Working to get the best insurance available."
"Hi Amanda! Thank you so much for your kind words. Sabrina is a rockstar! I am glad she has been able to help you."
DL Coombs
August 7, 2024
"I had worked in customer service decades for a utility-so I dont mean to look for it, but I really pick up on great service..and this place has that. Just all around great customer service where you dont just feel like any customer but a cherished neighbor. Lately Ive had to make numerous changes and Stella Page at this office made something I assumed was hard super super easy. Her and others there too just always do a great job. Its one of the few places left that actually cares about having your business and I am sure glad they have mine ! Rates are always competitive and you feel like family too. So if you need insurance go see Stella, Mike or anybody there for your insurance needs."
"Thank you so much for your kind words! It means so much to us. We have enjoyed doing business with you since we opened years ago, and we look forward to working with you for many years to come. As always, reach out any time you need us!"
Nathan Zickefoose
July 25, 2024
"Tried to find cheaper insurance threw sabrina who was absolutely helpful and amazing. Unfortunately we couldn't make a deal but hopefully sometime in the near future we can!"
"Hi Nathan! Thank you so much for allowing us to quote your insurance. Insurance rates fluctuate from time to time, so we will be more than happy to review your quote again in the near future. Thank you for your kind comment!"
David Ratliff
July 22, 2024
"Highly recommend Sabrina Jones. Wonderful job and super helpful"
"Thanks David! We are happy to hear that Sabrina was able to help you. We appreciate your business."
S Hill
July 20, 2024
"I really thought that I found home when I reached out to this insurance agency to get West Virginia insurance on my vehicle. Everyone was very nice and pleasant and the prices were quite reasonable. I decided to go with them and was even offered the opportunity to move my home insurance over to this agency. NEEDLESS to say, it hasn't been smooth sailing. They can not get my address correct. How? Why? They blame the one mistake on the State Farm system. Even when I reached out and repeated my address, they still sent me documents with the wrong address. Tomorrow, I have an appointment with the DMV to transfer my tags from another state, and I guess it will be a waste of time. Wow, I need another agency. I guess I won't be moving my home insurance over. When you can't get something simple, correct."
"Hi there. I am sorry that your address was incorrect on a document. When you request a change, we update it immediately; however, mail coming from the home office may not reflect that change since it had already been sent out. Here's the good news, I can produce an ID card or an insurance binder with your correct address IMMEDIATELY and email it to you or fax it to the DMV. Give us a call at 304-439-3037 and we will be more than happy to help you with this easy fix. Thanks!"
Ally L
July 19, 2024
"Mike was amazing with life insurance help and Sabrina did a wonderful job with my Auto insurance company change as well. When I bundled both, I now pay LESS than I did with my SOLO Geico insurance with same amounts/deductibles on 2 vehicles. I was so comfortable talking to them that I left 12 years as a Geico customer. My coverage was instant with the new temporary emailed documents, so cancelling my old insurance was a breeze. I love a discount when you can get more than you asked for with an even lower rate. Highly recommended & 5 Stars across the board! Thank you State Farm!"
"It was great working with you, as well! We are so happy to have you and your family with our agency for years to come. Reach out anytime!"
Brenda Jones
July 19, 2024
"Sabrina assisted us with a new policy. Not only did she get our auto insurance cheaper she got us a bundle of auto and home insurance. Here’s the amazing part…..still cheaper than our current auto policy. Thank you so much Sabrina @Mike Tustin State Farm insurance."
"Thanks for letting us know, Brenda! We are so glad we were able to help you."
Derek Murray
July 18, 2024
"Sabrina did a fantastic job at answering all my questions an got me great price on my auto looking forward to doing more business"
"Hi Derek! I am so happy to hear that Sabrina was able to help. Thank you for letting us know and we look forward to doing business with you, as well!"