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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Ratliff

July 22, 2024

5  out of  5 rating by David Ratliff
"Highly recommend Sabrina Jones. Wonderful job and super helpful"
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S Hill

July 20, 2024

1  out of  5 rating by S Hill
"I really thought that I found home when I reached out to this insurance agency to get West Virginia insurance on my vehicle. Everyone was very nice and pleasant and the prices were quite reasonable. I decided to go with them and was even offered the opportunity to move my home insurance over to this agency. NEEDLESS to say, it hasn't been smooth sailing. They can not get my address correct. How? Why? They blame the one mistake on the State Farm system. Even when I reached out and repeated my address, they still sent me documents with the wrong address. Tomorrow, I have an appointment with the DMV to transfer my tags from another state, and I guess it will be a waste of time. Wow, I need another agency. I guess I won't be moving my home insurance over. When you can't get something simple, correct."
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Ally L

July 19, 2024

5  out of  5 rating by Ally L
"Mike was amazing with life insurance help and Sabrina did a wonderful job with my Auto insurance company change as well. When I bundled both, I now pay LESS than I did with my SOLO Geico insurance with same amounts/deductibles on 2 vehicles. I was so comfortable talking to them that I left 12 years as a Geico customer. My coverage was instant with the new temporary emailed documents, so cancelling my old insurance was a breeze. I love a discount when you can get more than you asked for with an even lower rate. Highly recommended & 5 Stars across the board! Thank you State Farm!"
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Brenda Jones

July 19, 2024

5  out of  5 rating by Brenda Jones
"Sabrina assisted us with a new policy. Not only did she get our auto insurance cheaper she got us a bundle of auto and home insurance. Here’s the amazing part…..still cheaper than our current auto policy. Thank you so much Sabrina @Mike Tustin State Farm insurance."
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Derek Murray

July 18, 2024

5  out of  5 rating by Derek Murray
"Sabrina did a fantastic job at answering all my questions an got me great price on my auto looking forward to doing more business"
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Lacey M. Johnson

July 18, 2024

5  out of  5 rating by Lacey M. Johnson
"Sabrina Jones was very helpful and easy to work with! Highly recommend!"
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Patricia Jones

July 17, 2024

5  out of  5 rating by Patricia Jones
"I had a great experience getting quoted for a lower insurance. Sabrina was very informative and helped me save money by bundling my cars and home. Great customer service!"
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David Jones

July 17, 2024

5  out of  5 rating by David Jones
"Sabrina did an awesome job"
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Madeline Page

July 16, 2024

5  out of  5 rating by Madeline Page
"Great service by Stella"
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Courtni Woods

July 16, 2024

5  out of  5 rating by Courtni Woods
"Sabrina Jones had helped me out with trying to get me better quotes for my home and car but unfortunately they were higher. She was very easy to work with in the progress. Very easy to contact them as well!"
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Melissa Lewis

July 12, 2024

5  out of  5 rating by Melissa Lewis
"Stella is always very friendly and willing to help with any questions you have."
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TImothy Turnipseed

June 30, 2024

5  out of  5 rating by TImothy Turnipseed
"I've never been let down by Mike Tustin and his agency. I would highly recommended this agent to anyone. Anytime I've ever called for assistance someone has always picked up the phone to help and I couldn't be more pleased, two thumbs up for this agent and team!"
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Michael Shaver

June 28, 2024

5  out of  5 rating by Michael Shaver
"Great service , I got a quote from Sabrina and she was prompt to get back to me and answered all my questions anything she didn’t know Stella was able to help with love the team work girls 👍"
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Shawn Devericks

June 27, 2024

5  out of  5 rating by Shawn Devericks
"Sabrina did a marvelous job on getting my auto insurance cheaper as well as being able to bundle my homeowners insurance. She also got me a quote on life insurance and short term disability. Thank you for your help. You have been great."
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Alexis Breann

June 26, 2024

5  out of  5 rating by Alexis Breann
"Sabrina Jones helped me get a quote for my 2 vehicles and was great about it!"
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Keagan “FLAMELORD7000” Miller

June 25, 2024

5  out of  5 rating by Keagan “FLAMELORD7000” Miller
"Thank you Sabrina Jones for the wonderful service and great rate. Switching to you was super simple and easy. Thanks again!"
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autumn bennett

June 25, 2024

5  out of  5 rating by autumn bennett
"Super awesome people always help if you have a problem"
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Cheryl debarr

January 11, 2024

5  out of  5 rating by Cheryl debarr
"State Farm saved us money on our car and house"
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George Stanton

December 28, 2023

5  out of  5 rating by George Stanton
"Good, competent and professional. Great rates, too."
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Andrew

December 3, 2023

1  out of  5 rating by Andrew
"They connected a car policy to my home policy and I don't know who this other person is and it's still not fixed after a month."
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Debra Dillow

December 29, 2020

5  out of  5 rating by Debra Dillow
"Wonderful, as always"
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Jacqlyn Robertson

December 17, 2020

5  out of  5 rating by Jacqlyn Robertson
"His agents helped us get a great rate on homeowners insurance and car insurance. They did this quickly and I'm ready to do business with them for years to come."
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Tanya Pharis

September 27, 2020

5  out of  5 rating by Tanya Pharis
"Wonderful staff. Great service and rates. Treat you like a person and not a number."
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Diana Payne

June 16, 2020

5  out of  5 rating by Diana Payne
"Friendliest service ever. Stella is one of the nicest ladies I have ever met. She is caring, kind hearted, funny, friendly, and the most welcoming person, wether you are talking on the phone or entering the office. We have our home and car insurance with State Farm and have always gotten good rates, annual reviews to make sure our policies are current and at the most cost effective. Even though there are cheaper places we could bundle our insurance, they could never match the service we get from Mike Tustin State Farm and for us its worth staying insured with them."
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Shawn Clark

March 10, 2020

5  out of  5 rating by Shawn Clark
"Always on top of there game"